Single Focus Role Competencies

• Technical Skill. Does their “single focus” really, really well. Better than we could do it.
• Efficiency. Does their work in a highly efficient manner. Produces significantly more output with minimal wasted effort. Values time and uses their limited time effectively, able to prioritize what’s most important first.
• Reliability. Lives up to their verbal and written agreements. Does what they say they’re going to do, when they say they’re going to do it.
• Attention to detail. Knows the work of their single focus inside and out. Doesn’t let important details slip through the cracks.
• Integrity. Is widely trusted. Seen as direct and truthful. Presents the unvarnished truth in an appropriate and helpful manner. Admits mistakes. Doesn’t misrepresent themselves for personal gain.
• Effective Communication. Understands when and what information needs to be communicated. Knows especially when to proactively communicate upward. Provides clear and organized information that others would need to make an informed decision.

Plus Role Competencies

The competencies in the SFR scorecard, plus:

Technical Skill

Teamwork

Learning

Communication

Action-Oriented

Creativity

Focus

Leadership Role Scorecard

The competencies in the Plus Role scorecard, plus:

• Communication. Excellent communicator, as defined by our ‣. Is able to make sound recommendations, along with the thought process behind them. Reads critically and carefully. Makes information available and accessible (both their own, and their team’s). Answers questions with documentation, and helps others to do the same. Communicates information in a timely manner. Is able to give others bad news.